Legal & Compliance

Privacy Policy

Last Updated: August 2026

1. Introduction

JH Software Solutions (ABN: 14 380 018 791) ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information through our website and services, in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about our services or consulting with us. The personal information that we collect depends on the context of your interactions with us and the website, but may include:

  • Name and Organization details
  • Contact information (Email address)
  • Details regarding your project or software requirements

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, and compliance with our legal obligations. Specifically, we use the information collected via our website to:

  • Respond to your inquiries and provide consultation services.
  • Generate accurate software architecture quotes.
  • Analyze website usage through non-personally identifiable metrics (e.g., Vercel Analytics) to improve our portfolio and web performance.

4. Data Storage and Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. Data may be stored securely using trusted third-party infrastructure providers (e.g., Supabase, Resend) that comply with strict data protection standards. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We only share information with third parties when necessary to provide our services (such as cloud hosting or email routing providers), or when legally required to do so by Australian law.

6. Access and Correction

Under the Privacy Act, you have the right to seek access to the personal information we hold about you and request its correction if you believe it is inaccurate, out of date, or incomplete.

7. Contact Us

If you have questions or comments about this notice, you may email us at:

jh@jhsoftware.au
JH Software Solutions